Transparent use of the website
Privacy & Legal Notice
This notice explains the information needed to run the Curtains Direct website, fulfil orders and support customers. It also identifies the basic rules for using our content.
Last updated: August 30, 2026. Questions may be sent to service@curtainsdirect.ca.
Information you provide
Contact and delivery details, account and order information, customization choices, messages, photographs and other support evidence.
Transaction information
Payment status and transaction confirmations needed to process an order. Payment providers may separately collect information under their own notices.
Technical information
Limited device, browser, cookie, security and usage data used to operate, protect and improve the store.
Why information is used
- Process payment and fulfil, deliver and support orders.
- Save an account, cart or preferences when requested.
- Answer questions and review service, return, remake or warranty requests.
- Detect abuse, protect accounts and meet legal or accounting duties.
- Analyze and improve website performance and communications where permitted.
Who may process information
Information may be shared with providers that perform a necessary service, such as payment processing, hosting, fraud prevention, order production, delivery, analytics or customer communications. They receive only the information needed for that function, subject to applicable agreements and law.
Information may also be disclosed when legally required, to protect rights or safety, or as part of a business reorganization. Curtains Direct does not promise that Internet transmission can be completely risk-free.
Your choices and requests
Account
Review or update available account details after signing in.
Communications
Use the unsubscribe option where provided or contact us.
Data request
Ask about access, correction or other rights available under applicable law.
Verification
We may verify identity before acting on a privacy request.